Kendamil, produced by Kendal Nutricare on Mint Bridge Road in Kendal since 2015, is facing challenges in keeping up with the supply of its Classic and Organic powder formulas.
As the only British-made infant formula producer, the company has paused new orders on its website and added extra shifts to ramp up production.
Co-founder Will McMahon confirmed that subscriptions are still being fulfilled. Addressing the situation on social media, he explained that the company is working on expanding its Kendal factory to meet demand. Despite regular deliveries to retailers, he acknowledged that this has not been enough to ensure consistent availability nationwide.
“We understand how stressful and difficult this is for families,” McMahon said. “Letting any parent down is the last thing we want to do. We’re reading your concerns and truly feel for you.”
He reassured parents that while a solution is expected within the next three months, the company knows it may not come soon enough for everyone. He apologized to families affected, promising that Kendamil is doing everything possible to improve the situation.
“We’re working around the clock and hope to bring you better news very soon. Thank you for your patience and understanding,” McMahon added.
Meanwhile, parents in some Facebook groups have spotted Kendamil on the shelves of supermarkets, including Tesco. Users on Reddit have also spotted stock in Boots.